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Return Policy

We know that you will be pleased with your purchases from Blinkeyez however, there may be occasions when you will need to return items to us.

Items Damaged in Transit
If any items were damaged in transit please contact us to report the damage within 10 working days. If the items are clearly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back in our warehouse, we will issue a replacement or full refund via your original payment method and reimburse any reasonable return carriage costs.

Items Faulty on Arrival
If your items are faulty on arrival, you have 10 working days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Upon receipt we will verify the fault and issue a replacement or full refund via your original payment method and reimburse any reasonable return carriage costs. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you. In this instance you will be liable for the return carriage.

Open-Box Items (Used)
We endeavour to please our customers however, if you are not satisfied with your purchase it must be returned to us within 7 working days in an un-used and re-saleable condition. The Distance Selling Regulations clearly state that items such as cosmetics by reason of their nature cannot be returned unless the product is still sealed (unused), faulty, damaged or the order has been supplied incorrect.